Answers & Outcomes

At Hostile Sheep, we believe insight is only useful if it leads to action. Answers & Outcomes is where we explore how research, design, and systems thinking can help organizations do exactly that. The blog is part of our broader practice, one that supports teams in making sense of complexity, designing for people, and delivering outcomes that matter. If you’re facing a big question or a stuck system, we can help.

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Continuous improvement is not a straight line

Continuous improvement (often called continual improvement, more on that later) is commonly misperceived as being a process intended to move the needle in a positive way regarding a system, product or service. The misperception is...

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It begins with a single step.

“A journey of a thousand miles begins with a single step.” My grandmother used to reassure me using this quote when I was growing up. When things seemed so big that I couldn’t possibly make...

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How LinkedIN supported my career, until it didn’t.

LinkedIN changed me and I started to hate who I became. I reluctantly joined LinkedIN in 2007, about four years after it was first launched. At first it was more of a digital rolodex; a...

New Hostile Sheep: The Logo

January 05, 2024

Hostile Sheep is changing and it’s really exciting. One of the first things we did, in preparation for 2024, is a reevaluation of our brand. While we’ve evolved the brand in the past, this may...

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Moving away from Medium

January 05, 2024

It’s 2024! Happy New Year to everyone; new friends and old friends. I’ve been giving a lot of thought to the future of Hostile Hostile Sheep over the past couple years and this year will...

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Experience design templates

24 UX deliverable templates created by Hostile Sheep A little while ago, Hostile Sheep published a UX deliverable matrix we produced to help some of our clients understand the kinds of things we can create and...

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Experience design deliverables

Understanding the products experience designers produce UX deliverables have been a source of confusion since the term “UX” was coined in 2004. In fact, the term UX (or user experience) has recently fallen out of...

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Take your vendor to work

One of our clients did something really neat. Last week was AWESOME! I’ve been dying to share what I did last Thursday, but I had to wait until I got permission. And, although I have permission...

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Job-based Personas

Augmenting personas with jobs to be done Design personas have been around since Alan Cooper created them in the 80s. However, the concept of using archetypal market segmentation to help develop software for “target users” has...