Answers & Outcomes

There is a specific, quiet horror that comes with realizing your work has accidentally forced someone to relive a deep trauma. As an experience designer, I used to think my job was simply about building...

I’ve spent most of my career asking the same question: “What do people need?” It’s the starting point for almost every design process. From there, we gather insights, map needs, co-create solutions, and (on our...

As I breathe new life into Hostile Sheep, I find myself looking back before I look forward. I want to pause and acknowledge a place, and a group of people, who left their mark on...