Directing and managing systems

Hostile Sheep has worked with dozens of organizations to design systems their customers love. After a decade of working with a wide spectrum of organizations, from fortune 100 companies to startups to charities, we’ve identified …

Continuous improvement is not a straight line

Continuous improvement (often called continual improvement, more on that later) is commonly misperceived as being a process intended to move the needle in a positive way regarding a system, product or service. The misperception is …

It begins with a single step.

“A journey of a thousand miles begins with a single step.” My grandmother used to reassure me using this quote when I was growing up. When things seemed so big that I couldn’t possibly make …

How LinkedIN supported my career, until it didn’t.

LinkedIN changed me and I started to hate who I became. I reluctantly joined LinkedIN in 2007, about four years after it was first launched. At first it was more of a digital rolodex; a …