Research that sees the system August 13, 2025If you stand on a bridge at night, you might just notice the towers, the cables, and the road. But slow things down and the scene changes. Light trails start to show the movement, the...
Directing and managing systems April 19, 2024Hostile Sheep has worked with dozens of organizations to design systems their customers love. After a decade of working with a wide spectrum of organizations, from fortune 100 companies to startups to charities, we’ve identified...
Continuous improvement is not a straight line April 10, 2024Continuous improvement (often called continual improvement, more on that later) is commonly misperceived as being a process intended to move the needle in a positive way regarding a system, product or service. The misperception is...